Bluetooth Headset for Nokia
Brief
Nokia commissioned us to undertake user research as part of their development of a new bluetooth headset.
The brief for the new headset was that it should fit all potential users and offer market leading comfort, fit and ergonomics
Process
There were three elements to our input:
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Assessment of competitor products - reviewed for their fit, ergonomics and user interface (controls)
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Fitting trial of prototype headset - the prototype headset included adjustments. Our research led to recommendations for the optimum dimensions
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User testing - the prototype headset was compared to current market leading products to identify strengths and weaknesses of the prototype
User accessing controls on a headset
User research facilitator recording the input of a participant.
Sketch of design option for the headset device
User accessing controls on a headset
Outcome
The recommendations from our work were were adopted in the final product design.
The bluetooth headset was successfully launched and received a prestigious Red Dot design award.
