Product
An ergonomics/human factors approach to product development is user-centred and systematic. We believe that understanding users' requirements is essential for developing successful products.
From product concept through to prototype testing we engage with users at the right times and using the right research techniques to gain clear insights into the product and its features.
Product Services
Design development
We undertake product design work from creation of initial concepts through to completion of a design and production of final products.
Our design development work focuses on the user requirements and we look to engage with users during the development.
Expert evaluation
We review the product or prototype. We consider the intended users and their requirements, capabilities and expectations. This provides quick usability input, helping to spot any problems and focusing the development work.
User Testing
Testing a product with real users is a brilliant way of finding out how good it is, how well it meets their needs and expectations. User testing aims to mimic real use of the product. The testing provides insights to how the product’s usability can be improved.
Participatory Design
We run workshops with users; getting them to give us design ideas, to review concepts and to think about what’s important to them. This provides invaluable information on the users’ needs and desires.
Instructions for Use
We produce instructions that are visual and easy to understand and, just like Lego, maximise the use of images to improve comprehension.