User Research
The satisfaction of your users is paramount to the success of your product. Out user research services enable you to understand what users like and dislike about your products. This enables you to plan future product development and marketing activities.
User research is integral to our approach. Some clients commission us to undertake user research as the sole focus of the project.
User Research Services
Preference Studies
We undertake user research to compare different products. Our independence ensures the research fully and accurately reflects the participants' opinions. Clients can explore how their product compares to their competitor's.
Workshop/Focus Group
Our focus groups or workshops enable user research with a number of participants. This method provides rich insights which includes discussions with the group allowing different perspectives to be explored and captured.
Remote User Research
The global pandemic has led to us developing our remote user research services. We engage with the participants using web based apps (or simply using telephones!).